Refund policy

• Free Pour Jenny’s accepts returns and exchanges.
• Contact Free Pour Jenny’s within: 14 days of delivery.
• Ship items back within: 21 days of delivery.
• Free Pour Jenny’s does not accept order cancellations.
• Purchases made with the Local Gift Card are not eligible for refund, but may be given a shop credit instead.
• Please contact Free Pour Jenny’s if you have any problems with your order!

The following items can't be returned or exchanged:

• Custom/special or personalised orders

• Items on sale

Conditions of Return:

Buyers are responsible for return shipping costs. Items must be returned in sealed/unopened, original condition.

Customer refund will include product costs only. (No shipping costs will be refunded.)