Refund policy
- Free Pour Jenny’s accepts returns and exchanges.
- Contact Free Pour Jenny’s within: 14 days of delivery.
- Ship items back within: 21 days of delivery.
- Free Pour Jenny’s does not accept order cancellations.
- Purchases made with the Local Gift Card are not eligible for refund, but may be given a shop credit instead.
- Please contact Free Pour Jenny’s if you have any problems with your order!
The following items can't be returned or exchanged:
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Custom/special or personalised orders
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Items on sale
Conditions of Return:
Buyers are responsible for return shipping costs. Items must be returned in sealed/unopened, original condition.
Customer refund will include product costs only. (No shipping costs will be refunded.)