Holiday Shipping Deadlines! We recommend ordering by 7 Dec for shipping to the USA, and 12 Dec for shipping to Canada. The latest to order online for local delivery in Whitehorse is 18 Dec. Please order as soon as possible for shipping to destinations outside of Canada & the USA. Cheers!

Refund policy

  • Free Pour Jenny’s accepts returns and exchanges.
  • Contact Free Pour Jenny’s within: 14 days of delivery.
  • Ship items back within: 21 days of delivery.
  • Free Pour Jenny’s does not accept order cancellations.
  • Purchases made with the Local Gift Card are not eligible for refund, but may be given a shop credit instead.
  • Please contact Free Pour Jenny’s if you have any problems with your order!

The following items can't be returned or exchanged:

  • Custom/special or personalised orders

  • Items on sale

Conditions of Return:

Buyers are responsible for return shipping costs. Items must be returned in sealed/unopened, original condition.

Customer refund will include product costs only. (No shipping costs will be refunded.)